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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.27 out of 5 4,449 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Sign in (56%)
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Online Play (28%)
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Matchmaking (6%)
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Glitches (6%)
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Game Crash (3%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Guadalajara | Sign in | |
 Campinas | Online Play | |
 Frankfurt am Main | Sign in | |
| Presidente Prudente | Game Crash | |
 İzmir | Online Play | |
 Sheffield | Online Play |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Harry & Marv (@thewettbandits) reported
@EAHelp ya that's right don't answer because you know this game and your severs are broken. Pathetic.
- Jess (@jessskuce) reported
Genuinely so sad about this save error code 0 @TheSims @EAHelp what’s happening 😭
- alexojacko (@Jackson40243237) reported
@EAHelp my madden 22 keeps crashing and asking for terms and conditions everytime I load up and go into franchise mode. How do I fix this, I have cleared cache, launched from ea play and even uninstalled the game
- XharkXlayer (@XharkXlayer) reported
@TheThurston13 @EAHelp Battlefield is just a dead game and studio right now. They really suck fr now. So many problems any Game they touch
- shooK (@YT_shooK_) reported
@EAHelp Uhhhh no, DMing you won't do nothing but waste both our time, you guys will never ever make an acceptable game or fix any real issues...
- Chris (@whosies2) reported
@EAHelp Hi Eric, I am gaming on the PC platform, I have done a cache clear of the EA desktop app as it helped with another issue. Now I cannot start the game because it says that it is used by another account on this device. Which is not true as I am the only one playing on my laptop
- Booch (@n8burcham) reported
@EAHelp I’m getting the dreaded “our servers cannot process your request at this time. Please try again later” error when accessing challenges in Madden 22. Any and all help is much appreciated.
- Tom from Facebook (@DankNooners) reported
@EAHelp hey, I'm having some issues with my fifa rewards, can you help?
- Aleksandar Dimitrijevic (@AvidFifaPlayErr) reported
@EAHelp I still haven't gotten a response and I got promo player but as his gold card this is making me mad as he is worth 50k and I need the coins if you fix my problems I will be mad cause I have wasted money on this game and enjoy playing it but this is quite ridiculous.
- Movefeet (@Movefeet66) reported
@EAHelp I mean you're tweeting me at midnight some 24 hours after my tweet. It's not my internet, it's not my ps, it's not my router/modem. I have checked and reset everything multiple times. I've tried wire and wired. It's your netcode and there is nothing that I can do that will fix it
- Rodney Lewis (@ramrod5591) reported
@EAHelp I sent you guys a DM. I’m trying to figure out why I am having desync error messages and getting kicked from franchise games in madden 22. Issue just started last week.
- David (@Otunbbz) reported
@ShomariJoseph7 @EAHelp Try out acer_techh to help you fix it.
- Red (@redsaaryn) reported
@EAHelp When I try to play battlefield 4 from PC (steam) it appear an error Code 1 then stays in connecting. It happens every time i try to join a multiplayer server
- Jack (@Jack53839981) reported
@EAHelp Please can you help me with my EA account. It has my old email attached to it that no longer exists and I can't play now because my login credentials expired due to inactivity. It's so frustrating but I am getting no help as no one listens to me and gives generic replies
- #CancelStudentDebt or bust (@elpajaronegro) reported
@EAHelp My Sims 4 game won't save, throws error code 0. It's been happening for two days. Help!
- Dillon✌ (@D_Rawww2424) reported
@EAHelp @Respawn I've reached out multiple times with the same code net/code leaf issues. Your solutions aren't fixing my problem, and I've tried them multiple times. Please help, I just wanna enjoy playing apex again.
- Hardluck Joesephine (@Hardluck_Josie) reported
@EAHelp I've been having content issues with Sims 4 on my PS4 for 2 daysSays the content I used to create a character isn't available, even though I have downloaded the content twice nowIt also says family name is emptyALSO says I'm using a word not approvedWhat is going on?
- Terrasarus (@Terratiktok) reported
Absolutely disgusted with @EA @electronicarts @EAHelp customer service in regards to being locked out of my origin account. a thread 🧵
- Mambo Sauce (@Real420Kirk) reported
@EAHelp why can't I sign in to your server?
- Richard Forrest (@rchdforest1) reported
@EAHelp when are you gonna fix the servers and stop lagging cause it's every game now
- 💭 (@aimeecarmelina) reported
@EAHelp haven’t been able to save my progress on sims 4 ps5. Error code 0 keeps popping up….
- David (@Otunbbz) reported
@TweeterAccoun20 @EAHelp Still not working?
- Terrasarus (@Terratiktok) reported
so i went through @EAHelp chat online to solve the issue but due to the fact it must have been a very very old account i couldn't pass verification. I was told there was absolutely nothing they could do and i had to figure out the email which i have been unable to do.
- Amilia Linus (@AmiliaLinus) reported
@HixonVinnie @EAHelp Forward your case to acer_techh on Instagram to assist with the problem you got.
- David (@Otunbbz) reported
@Jackson40243237 @EAHelp He's Acer-techh...You should check him out,I promise the problem you got will be sorted out.
- giel_e (@giel_e) reported
@EAHelp @PlayApex @Respawn When is there going to be something done to boosting and smurfing. Only seeing smurfs in pubs and so much boosting going on in ranked... Fix this
- chirag (@chirag_oo7_) reported
@EAHelp Dear team, i have already contacted the support twice, why are you not understanding that the email address attached to my account is no longer accessible. Only you can help and fix it for me, please help me in that rather that redirecting me again to chat
- vin (@vinnycuda) reported
@EASPORTSFIFA @primegaming @EAHelp it says I successfully claimed it but nothing when I sign in
- Daniel thorley (@Danielthorley1) reported
@EAHelp can ea please update the fifa 22 goalkeeper career mode the camera is stuck above the player head and makes it so you can’t play it cause you can’t see the ball. It’s been like it for months and still no fix like please fix it it’s all I ask
- Z Code Leaf (@Ashley_xoxo66) reported
@PlayApex @EA @EAHelp I am getting code net and code leaf error and due to the error I am getting disconnected from the game and then I am getting penalties and getting rp loss . What is this ? Why ?
